Customer Testimonials
I brought my car in because I had a slow leak in one of my tires. I had a bad experience with another Subaru dealership that shall remain nameless and almost swore off going to another dealership, but someone recommended the Olathe Subaru service department. I'm glad they did! Kateland was super helpful in outlining my options, including purchasing a tire and having it shaved down to match the tread of the other tires. This wasn't an option I even knew existed! She was spot on with her estimate of how long the service would take and went ...
Brynna and Olivia were very helpful and detailed with everything on the day I bought my car. They explained everything clearly and took their time to not only make sure I understood everything, but were also very hospitable and always tried to make sure we were taken care of.
Wonderful experience! Jordan and Reid were so great working with us to find the perfect car. They are professional, knowledgeable, friendly, courteous, and a credit to your dealership!
Absolutely phenomenal experience buying here. Austin and Lawson were very friendly and informative. I enjoyed the pressure free experience and I couldn't be happier with my car
This will probably be the only dealership I go to from now on. I had a great experience with this team. Olivia was the sales rep I was working with, and JD was my product specialist. Olivia was wonderful - she got straight to the point and answered all my questions, no matter how many I had. Very kind and patient. JD was very friendly. He brought the vehicle to my house to test drive and allowed me to take as much time as I needed to "learn" the vehicle. At no point did I feel like they ...
My wife and I found dealing with the folks at Subaru of Olathe to be our best car buying experience. The sales person was very helpful and forthcoming with information we had not thought about. She went out of her way to ensure our question were answered completely, never rushed or pressured us to make a decision. Buying this new Subaru has been a excellent experience .
Had a great experience with JD and his counterpart! Loved not having to negotiate and knowing they were getting paid no matter what and weren't going to push me just to make a sale. They were quick and professional and definitely would buy from here again.
We walked in hoping to find a new car, and we did.
I purchased my Subaru Crosstrek last week and could not be more pleased with the experience! The salesman and director were helpful and patient. Ariel explained the differences between leasing and financing, and I was able to choose the best option for me. The car rides like a dream and I love the color. Thank you for your excellent service! I would recommend your vehicles and dealership to anyone.
Great team, gave us outstanding service and made the sales process personable and enjoyable without any of the typical sales pressure. Love the Subaru Outback Wilderness model!!
I reached out via the website and was shortly contacted by an agent at the local dealership. Prior to my visit to the dealership I was able to communicate easily via text and email with the agent. This was very nice because we got most of the details out of the way. So when I arrived it was less than a 2 hour visit to finish paperwork and get introduced to my new car. Very happy with the experience.
Just became a Subaru owner for the second time…..first time was over 20 years ago. So excited! I highly recommend Subaru of Olathe! The car buying process was efficient and easy. The staff was friendly and knowledgeable.
All the staff at Subaru of Olathe were very helpful, friendly, and made the process easy!
We worked with Jeff Creach and he was super nice and knowledgeable. We really appreciated how kind he was even though our dog was a little barky. Also, LOVED the fact that they had a dog park. The people in the service area were amazing too. The car we purchased is fabulous of course. Overall, a great experience!
Just bought a used Legacy and it was a great experience. Price was as advertised and Steve and Ricky were awesome at making our buying experience nothing less than amazing.
First time car buyer here - had the best experience! Austin and Bryan made sure I had all the knowledge I needed to buy the car I wanted. They were very patient and worked to get me the best deal. Subaru for lifer!
My fiancée and I were both in the market for a car each and both Bryan and Austin have been so helpful through the car buying process and quick to answer any questions we had. This was our first time both buying a car and they were both extremely helpful and patient with us.
I was thrilled with every aspect of my experience at Olathe Subaru. Jeff and Reid took care of all my questions. Everything was completed in a timely manner and I was able to drive off with my new Forester that afternoon. I stopped by the next day with an issue and it was taken care of immediately. Thank you. I am looking forward to working with Olathe Subaru.
Honestly, a great dealership experience. You go in, figure out what you want, and get the deal done. As simple as that.
This was truly the best car buying experience I have ever had. I have purchased dozens of vehicles in my life and have never had an easier experience with less pressure. I received a fair price for my trade-in. The price of our new vehicle was posted online and honored at the dealership. We spent one afternoon looking at vehicles and everything else other than delivery and signing was handled from home. If you are considering a vehicle give Subaru of Olathe a look. They are great. Thank you to Steve and Jalden for a smooth car buying experience. We ...
Shannon was absolutely amazing! She answered all of our questions and was very knowledgeable about car buying process. She made the process very smooth and not stressful at all. Plus she even worked with my schedule and stayed late truly going above and beyond.
Very friendly staff and low stress sales environment. Highly recommend!
The time came for me to part ways with a vehicle that my family just had no use for, and James along with the rest of the Olathe Subaru team made selling a breeze. They gave me $2,000 more for my Toyota than Toyota dealerships were offering me, and the paperwork took 15 minutes, a whole 15 minutes less than James told me over the phone. They even gave me a ride home so my wife didn’t have to come pick me up. Talk about exceptional customer service. No pressure ever to buy a vehicle, they honored my wish to sell my ...
Excellent service and with good communication. Highly recommended !
Great buying experience purchasing my new car at Olathe Subaru. The process was quick and easy. Everyone was knowledgeable, helpful, and not aggressive at all about making a sale. It was a refreshing change from my previous car dealership experiences.
Jaylen and Austin were both extremely helpful. Both individuals are knowledge and were able to answer all questions on the vehicle and purchasing. They made me feel comfortable in my purchase and support by Subaru. Thank you both.
I don't tend to leave reviews, but this team did an amazing job of taking care of their customers! We had the opportunity to experience both the service side and the sales side at the new location and they delivered on all ends. I would recommend Subaru Olathe to anyone!
Fantastic. I live in southern Iowa, 3 hours and 40 minutes away. They had a Subaru outback limited that I was looking for, so my wife and I drove down. We test drove the car, and it was what I was looking for except for a clear coat issue that was noticeable and a deal breaker for us. They understood, are fixing it and when done, driving the car to my home, so I don’t need to drive back to pick it up! Shannon and her team fit the company values of HEART (Honest, Empathy, Appreciation, Respect and Trust) and went ...
Austin and Jordan made the process so easy and efficient. Appreciate the service.
Everyone was helpful
I'd researched what cars I was interested in and came in with a list. There were no high pressure sales tactics, no surprise fees, they respected me and what I wanted. I've never been in a car dealership before that I didn't feel on high alert in. I got my subaru forester yesterday and absolutly in love with it. The sales team and managers were wonderful to work with and there's finally a dealership I can say I'm glad to go to.
We worked with Ricky on a completely remote transaction. When we received the vehicle per delivery there were some minor things we wanted fixed. He told us to take it to Ford & they would take care of anything it needed. That is exactly what happened & they were amazing to work with and resolve the issue very professionally. I would 100% recommend them!!!
Bryan and Austin were very helpful walking me through my first car purchase. They laid out the car payment plan(s), showed me the car report, and we're also very patient with me when I was asking questions.
Sales staff went above and beyond. They had the answers to our questions. Made the process easy. Great place to buy a Subaru!
What a great experience! Oscar and Josh made the entire buying process simple, quick, and efficient. I was really surprised at how fast we completed the test drive and purchase. The warm, friendly way both Oscar and Josh guided us really made me thankful we chose Olathe Subaru. I highly recommend this dealership!!
The buying experience was good, quick and easy. My only complaint is that I was given a vehicle with an empty gas tank. The sales slip on the window stated a full tank of gas comes with the vehicle, oh well.
Recently bought my first car ever (a beautiful CrossTrek) here and I found the whole experience great. I test drove some other cars (a Honda and a Kia) and thought that Subaru had the best salespeople out of all the dealerships. I worked with Austin at first, and she was just great. She was polite, informative, and very helpful without making me feel overwhelmed or being too pushy. Out of all the dealerships I explored this one has the best guest experience. When we came back later to actually buy the car we worked with Blaire and Austin. Both were, ...
Just got settled into a lease for my mother in law. Worked with Austin and Bryan on our lease, and it was a phenomenal experience. Had some bad “salesy” experiences before at other dealerships, and the care and kindness here was top notch. Would recommend!
Great dealership for many reasons: -brand new building with free snacks and drinks haven’t used service yet but there were hardly any people in the waiting room-they have a bunch of bays for service -more new cars than any dealership I’ve been since pre-covid -great price for my 2024 Solterra, their first offer was less than another close dealerships last offer! -Fast and easy financing and paperwork -almost zero sales pressure or tactics, they seem to me like they know they have the best prices if you shopped around so let’s stop haggling and get the deal done. ...
I recently purchased a 2024 Solterra EV from Subaru of Olathe and actually had a very enjoyable experience. First things first-the price was awesome. Got there with hardly any negotiation and more importantly from the time I decided to move forward with the purchase to be drove off the lot was less than an hour. They have a team style sales department so even if my family original sales guy wasn’t there he had a counterpart that would seamlessly fill in. Reid was the original sales guy and James the backup. Jaylen was the finance guy and he was very ...
Austin and Jaylen were amazing in helping out with purchasing a subaru. Very helpful and answered all my questions. Super nice and patient.
They were amazing people I recommend everyone to go
Shannon is amazing to work with, super polite and helpful. We test drove multiple vehicles, no pressure and no impatience at all. Toss out everything you know about used car sales people, Shannon is who you want to deal with.
Everyone was exceptionally nice and knowledgeable!!! Great experience!!
We had such a good experience here. We had so many questions and decisions to make when it came to replacing our old car and the folks here were happy to guide us in the right direction and answer all of our questions--of which there were many. Subaru of Olathe is not the closest Subaru dealer to our home, but we would happily drive the added distance to purchase from them again in the future.
The team there is just so nice. I mean really, they actually seem genuinely concerned you are having a happy experience. That being said, they are also upfront and ethical. The deal they stated was exactly what we agreed upon to the penny without any of the greasy bait and switch tactics I've experienced with some dealers in the past.
This is my first Subaru and had a good experience. Nice new facility, helpful and non-pushy staff, was able to test drive on own, easy process.
It's been two weeks and I'm in love with my new Crosstrek!!!! Big shout outs to Bryan, JD and Shannon for such an easy and educational buying experience.
Kevin did an excellent job on going over the aspects of a Subaru. Olathe Subaru has a pleasant environment and they project a friendly and pet friendly environment. Overall it was a very positive experience.
Big shoutout to Josh and Oscar for making the purchase process on my 2021 Crosstrek easy.
Excellent experience buying our Subaru here! Friendly, professional, no pressure environment. The guest waiting area is very hospitable with snacks, coffee, soda, and bottled water. Oscar was great to work with!
First haggle-free car buying experience in my lifetime. Very helpful and professional, and most importantly they are not selling on commission. We found a trade in with a clean history that was under budget. The whole process was straightforward and easy. Highly recommend this as a place to consider!
Exceptional car dealership! Salesman DJ and Sales Manager Shannon were outstanding. Friendly from the moment I walked in and helped me find the car that fit my needs without pressuring me to make a decision. DJ was knowledgeable about the vehicles and respectful to any and all questions I had. I recommend Subaru of Olathe for anyone looking for a new ride.
After several attempts to diagnose and repair rattling noise coming from inside the car hood at other Subaru dealerships without success, I decided to give one final attempt to the Subaru of Olathe, where thanks to Jordan F. advisor, who has surpassed the excellence standard by going above and beyond to listen and to take the time to care for the consumer's needs, no matter how adverse the task at hand. The very first time bringing this vehicle in for a diagnostic and on a holiday weekend, Jordan took time to take a service ride with me and locate ...
My husband and I were helping search for a car for our 19 year old. While we did find an excellent deal on a car for him, we also found an excellent deal on a car for myself. I cannot even express how friendly the staff is. Our salesman was JD Fincher, and he went above and beyond. We’ve been to other dealerships, but none even compare to Subaru. No hidden fees, super easy process, and an exceptional staff.
Amazing Friendly Service - 100% would recommend
I had a great experience with this dealership! I originally was communicating via email with a worker. They were great at answering questions and providing me with the information I was after. I then visited the store in hopes of purchasing the vehicle I wanted. The buying process was smooth and everyone was very nice. Very satisfied with my experience. I am loving my new 2024 Subaru Crosstrek Sport!
Ricky Cole is the man!!! Had a trade-in and some cash to put down. I was in and out in less than 1 hour. With the car I wanted!!! I am very pleased with Ricky and all the employees who helped me. Amazing customer service. Thank you!!!!
Bryan Carter at Olathe Subaru was patient, knowledgeable, and kind as I worked through my car-buying decision. Lots of assistance. No pressure. I liked my red HRV, but I am going to love my new mahogany Ascent!
I just bought my first Subaru after decades of Toyota ownership, and could not be happier. Josh and Jeff were wonderful to work with, the process is no-nonsense and efficient. Very impressive location, lots of inventory, and a team that is patient, not motivated by commission but instead by helping you to the fullest of their abilities. Highly recommended.
Drove down from Omaha because the people there are great!
I visited a number of various dealerships in the area in my search for my perfect vehicle. I thought I had it at two previous Subaru dealers, however their after sticker price add on’s made it impossible. Subaru of Olathe was “No hassle, No extra add on’s”! It was the deal breaker! I found my perfect vehicle at a price I was happy with! 5 ⭐️⭐️⭐️⭐️⭐️
After a bad experience at another dealership looking for a new subaru outback, Subaru of Olathe was the best. Blaine was informative and we did not feel any pressure to commit that day to a vehicle. We came back unexpectedly and unannounced to purchase the vehicle, it did not take long to drive off in our new car (thanks Skylar!). Honestly every person there was pleasant as well as helpful. We love our outback!
I can’t say enough about how great of an experience we had at this dealership. We ended up buying a couple of cars from them and it couldn’t have been smoother. They were the epitome of low pressure, but good customer service. No surprises, quick to work with and no high pressure sales at all. Did I mention NO dealer fees either? Kevin and his whole team were top notch and I can’t say enough about them. Don’t go anywhere else, you won’t regret it!
I’ve leased two Subarus from this awesome crew and it’s been easy and quick both times! The new facility is amazing and the service is top-notch. 10/10 recommend Subaru of Olathe! ✨
We had been to 6 dealerships that day. Ugh. Our saving grace was this wonderful car place with great people and 6 star service...short staffed/ but good for them..they deserve every penny they earned.. I drove off in a forester...Very nice dealership..the only Olathe one with any cars. Might bring your phone charger.😁
We recently purchased a vehicle from Subaru of Olathe, and I couldn’t be more pleased with the entire experience. The general manager is a personal friend so I was confident in the quality of service we would receive, but the team exceeded my expectations in every way. From the moment we walked in, we were impressed by the professionalism and friendliness of the staff. The buying process was smooth and hassle-free, making it one of the best car buying experiences we have ever had. The facilities are top-notch, and we felt welcomed and valued throughout the entire process. They ...
We just bought our first Subaru, and Subaru of Olathe was EXCELLENT to deal with. Both Ricky and Austin were fabulous!
Awesome customer service from top to bottom. They make the process of purchasing a vehicle easy which says a lot. I tell all my friends and family if they want a great experience go to Subaru of Olathe!
What's not to love about this place? The staff were very helpful and knowledgeable. The virtual meeting to go over any and all questions you have about the car, that was a game changer. They give you enough time to actually get a feel for your car and present questions or concerns. And, in turn, get real-time answers. I can go on and on about the staff and customer service, but I'll sum it up in one word, SUPERB!! OH, and I haven't even talked about the facility. I mean, the service area alone is worthy of ...
Darrion Brooks is one of the kindest most generous people in the whole world. He is a phenomenal resource to this store and deserves every accolade and more. He made a customer for LIFE.
My wife and I had a great experience at Subaru of Olathe, the salesman, Oscar, was very helpful, and worked with us trading in our old car on the Tacoma we bought. Overall a very good experience. I would recommend them.
I had an easy and great experience from start to finish. They were patient and helpful. I'm very pleased with my purchase
Had an excellent experience buying my Kia, which I love! They made the experience of finding the perfect car so easy! Highly recommend!
Thank you for the 5-star customer service! The whole staff was amazing and as long as they keep the "Customer First" attitude, success will continue! Thank you again from the Thompson Family!
My mother is interested in a newer used vehicle and wanted me to come along to assist her. We stopped in to see the inventory and were quickly greeted by Derrion Brooks. He took the time to show us what was in inventory, answer our questions, and explain Subaru’s certification and warranty. Derrion wasn’t pushy and even after we mentioned we just wanted to look at things today and not make a decision just yet, it was still a very pleasant and helpful experience. Sales force is very professional and helpful. Thanks Derrion!
Kevin and team were fantastic and the process was seamless..Wish I could give this 10 stars!
Great staff..all round one of the best car dealership experience I have ever had.
Went in with my grand daughter for her first car buying experience. She had a bad experience at another dealer and had left almost in tears so she wasn’t looking forward to another disappointment. Immediately upon entering she was welcomed by Laura and made to feel comfortable and talked to as an actual person, not at as a target for a sale or commissions check. Laura got her several used vehicles to try and she found one she liked. After some work and help from Oscar, they were able to get her into a brand new car for virtually ...
Ok......I am thoroughly impressed. Jordan Freed and the service team deserve a solid ringing endorsement. Communication and expectations were clear and timely and they didn't miss one point of execution. Excellent teamwork. I am a first time customer and the owner of a 21 year old service related business with high standards and an eye and appreciation for excellence. Big Shout out to the service Team. Thank You for your work and attention to detail, so cool to see. I am a Fan. Very well done.
We worked with Lawson Keeling on purchasing our new Subaru. They didn't have the exact model that we wanted, so we had to wait until a new shipment came in. Lawson kept us informed along the way. Once the car arrived, we had signed paperwork and keys in hand in less than an hour. What an easy dealership to work with!
Our experience was exceptional. We usually hate car shopping but I have to say it was a pleasant experience. No pressure and no wasting of our time. We love our new Subaru!
Best buying experience I've ever had! Very solid work from service as well.
I bought my Subaru Crosstrek yesterday and my experience was wonderful. Lawson did a wonderful job of helping me through the process and Josh was terrific in helping to walk me through the features of the car before I drove off the lot. The entire process was very low key and I felt no pressure from anyone throughout the process yesterday.
Went in to look at a used Subaru that I had been looking at for a while. Ended up getting in touch with Oscar Mares who made the process very easy and smooth for my first car buying experience. Was very helpful with all of my questions even after we had already signed for the car. Proud to be the first Subaru owner in our family. Thanks again to Oscar for going above and beyond to make my experience a lot easier!
I recently leased a 2024 Subaru Legacy and had a wonderful experience. My salesperson, Shannon, was very knowledgeable and worked hard to find me the right car for me. They have a network of dealerships, and my car ended up coming from a different state. Overall, I appreciated the transparency and the effort that went into finding me my car
Made the normal dealer experience fast, efficient and helpful. Derrion, Laura and Troy made everything super easy and helped me have the deal done prior to coming to get the car and once I got there it was a simple as swapping keys, no hidden gotchas at the or anything, the price they showed was what I paid! They also gave me a great offer on my trade and I would recommend that anyone should come here and get a car!
I absolutely love the new Olathe location! Getting my car serviced could not have been more convenient, starting with the location and ending with a free carwash. Julio was super friendly and Jordan is helpful and very friendly every time I return for service. They both explained the new service system in Olathe that has resulted in a decrease in the price!! Service was super fast and I waited iin comfort with free beverages and snacks. WOW! Thank you for an enjoyable experience!
The sales experience was one of the best ever. Jeff Creach was more than patient with us and super easy to work with. I love the low key, no pressure approach. The cars sell themselves and Jeff was there to answer all our questions. Steve Botts made us feel comfortable with the car both during the test drives and during the delivery process. I can't thank Jeff and Steve enough!
My experience with Olathe Subaru service was excellent from scheduling to meeting with Chris at the service desk. It was my first visit to this facility and it was fantastic. The staff is friendly and professional. My car was finished before the time quoted and it was cleaned on the outside. I would highly recommend Olathe Subaru for all your service needs.
Thanks to Lawson and everyone else. Stopped by to look at a couple vehicles and ended up coming home with a new,much needed vehicle. They made it very easy. Love our new Subaru Forester!
Blaine and Josh are Awesome!!! Ask for them they are the best!
Fantastic car buying experience. Never felt bombarded by swarming sales people. You can look around with ease and come to them when you are ready. The car buying process was smooth and easy from start to finish. I waited a couple days between looking and officially buying. Communication was good thru text in those two days and never felt overbearing or pressure filled. They helped find me an even better finance deal than the one I originally had. Everyone there is welcoming and will help make an important decision/choice as stress free and easy as possible. Thank you. A+
We had the best dealership experience we have ever had at Subaru of Olathe. Ariel and James are top notch hands down!!! We chose to drive 2.5 hours to your dealership instead of going to a dealership that is closer to us. We made the right choice. Well worth the drive. We will tell everyone about our amazing experience with you. You have gained lifelong customers. We will definitely return for all of our Subaru needs.
Smooth and easy shopping and purchasing with lots of support. Pre-owned price was excellent and cosmetic flaws in the vehicle are being addressed without trouble. Sales staff, dealership, and vehicle are all top notch!
I bought a new Outback at Olathe Subaru this weekend. I had made an appointment for a test drive and showed up to a relaxed and friendly atmosphere, and a warm greeting from the staff. My sales reps, Jordan and Laura, made my daughter and I feel at home and made the buying process so easy. I have never had a better buying experience anywhere else! The whole process was a thousand times better than other dealerships I’ve dealt with. I found the perfect vehicle, and when I was sure it was the one they both helped me find ...